What is EmFinders?
EmFinders is an emergency locating system that is triggered by the caregiver (not the missing person), and provides critical information for the recovery of a missing person.
Who benefits from the EmFinders EmSeeQ device?
The EmFinders EmSeeQ device is designed to help persons with intellectual disability, mental illness, brain injust and medical impairments (like Alzheimer’s disease, Down syndrome or autism) who are at risk of becoming disoriented and lost.The EmFinders EmSeeQ device provides caregivers with peace of mind, knowing that law enforcement can quickly locate and recover their loved one should that person wander and become lost. Law enforcement benefits from the EmFinders EmSeeQ device by simplifying and expediting the process of locating a missing person. Senior communities benefit because they can protect their residents and reduce liability risks, while providing residents with maximum personal freedom.
What does EmFinders EmSeeQ cost the consumer?
The EmFinders EmSeeQ device is less than the cost of a typical cell phone with a minimal monthly service plan (less than $225.00 a unit and about $25 per month).
What does the EmFinders system cost E-9-1-1 and law enforcement?
There is NO cost to municipalities because the EmFinders EmSeeQ device leverages the existing E-9-1-1 and cellular systems. EmFinders collaborates with law enforcement and 9-1-1 in the recovery of missing persons by making the process faster, more effective and more efficient.
How does EmFinders work?
The EmFinders EmSeeQ is a small, watch-like, wireless device without buttons or a screen and is under the secure and remote control of the EmFinders operation center. The EmFinders EmSeeQ device is worn by individuals with medical impairments like autism, Down syndrome or Alzheimer’s disease. The device can only be activated at the request of the caregiver. Once activated, the device places a call and provides its location to an E-9-1-1 operator via the cellular network just as a standard cell phone would. The EmFinders system does NOT use GPS. Instead it uses triangulation through the cellular network to accurately determine a person’s location, including in buildings or environments that would typically interfere with GPS locators.
Why is EmFinders a good idea for E-9-1-1 and Law Enforcement?
The EmFinders solution utilizes existing cellular and E-9-1-1 systems; it speeds up the location and recovery of a missing person but at NO incremental cost to municipalities. A call from the EmFinders EmSeeQ device is a pre-screened 9-1-1 call. The device can only call 9-1-1 AFTER a caregiver has reported their loved one missing to law enforcement.
What is the typical emergency and recovery process? - Caregiver calls 911 to file a missing persons report.
- 911 operator takes relevant information, creates missing person file and provides a call for service or case number to the caregiver.
- A registered caregiver calls the EmFinders Operations Center (EOC) to request device activation by providing a police call for service or case number.
- EmFinders:
- a. verifies caregiver identity,
- b. notifies the 911 Dispatch Center associated with the address of the missing person of the impending call (i.e., the center most likely to receive the 911 call) and
- c. remotely activates the device.
- NOTE: In order to manage battery-life, the device will check for an activation command on a forty minute cycle, so the average wait time is 20 minutes.
- Once activated, the device:
- a. reports its location to the nearest 911 Dispatch Center,
- b. transmits an audio message to the 911 operator explaining the nature of the emergency, and
- c. provides the phone number of the EOC.
- EmFinders analyzes the Cell ID associated with the 911 call from the device to confirm that the 911 Dispatch Center contacted by the device is the one that received advance notice. If not, EmFinders will initiate contact with the appropriate 911 Dispatch Center to ensure a two-way communication line is established with the EOC.
- 911 Dispatch Center dispatches a police officer (or other emergency responder) to the location reported by the device and if not already in contact with the EOC, may contact the EOC for additional information regarding the missing person. This information will include:
- a. the jurisdiction in which the missing person was reported (if different than that receiving the 911 call from the device),
- b. the identity and physical description of the missing person,
- c. known medical conditions, and
- d. caregiver contact information.
- 911 operators can rebid and provide an updated location to police as required.
- Police assist in reuniting the missing person with the caregiver (or, if necessary, securing emergency medical treatment).
- 911 Dispatch Center, police or caregiver instructs EmFinders Operations Center to cancel alert (deactivate device).
What is EmFinders?
EmFinders is an emergency locating system that is triggered by the caregiver (not the missing person), and provides critical information for the recovery of a missing person.
Who benefits from the EmFinders EmSeeQ device?
The EmFinders EmSeeQ device is designed to help persons with intellectual disability, mental illness, brain injust and medical impairments (like Alzheimer’s disease, Down syndrome or autism) who are at risk of becoming disoriented and lost.
The EmFinders EmSeeQ device provides caregivers with peace of mind, knowing that law enforcement can quickly locate and recover their loved one should that person wander and become lost. Law enforcement benefits from the EmFinders EmSeeQ device by simplifying and expediting the process of locating a missing person. Senior communities benefit because they can protect their residents and reduce liability risks, while providing residents with maximum personal freedom.
What does EmFinders EmSeeQ cost the consumer?
The EmFinders EmSeeQ device is less than the cost of a typical cell phone with a minimal monthly service plan (less than $225.00 a unit and about $25 per month).
What does the EmFinders system cost E-9-1-1 and law enforcement?
There is NO cost to municipalities because the EmFinders EmSeeQ device leverages the existing E-9-1-1 and cellular systems. EmFinders collaborates with law enforcement and 9-1-1 in the recovery of missing persons by making the process faster, more effective and more efficient.
How does EmFinders work?
The EmFinders EmSeeQ is a small, watch-like, wireless device without buttons or a screen and is under the secure and remote control of the EmFinders operation center. The EmFinders EmSeeQ device is worn by individuals with medical impairments like autism, Down syndrome or Alzheimer’s disease. The device can only be activated at the request of the caregiver. Once activated, the device places a call and provides its location to an E-9-1-1 operator via the cellular network just as a standard cell phone would. The EmFinders system does NOT use GPS. Instead it uses triangulation through the cellular network to accurately determine a person’s location, including in buildings or environments that would typically interfere with GPS locators.
Why is EmFinders a good idea for E-9-1-1 and Law Enforcement?
The EmFinders solution utilizes existing cellular and E-9-1-1 systems; it speeds up the location and recovery of a missing person but at NO incremental cost to municipalities. A call from the EmFinders EmSeeQ device is a pre-screened 9-1-1 call. The device can only call 9-1-1 AFTER a caregiver has reported their loved one missing to law enforcement.
What is the typical emergency and recovery process?
- Caregiver calls 911 to file a missing persons report.
- 911 operator takes relevant information, creates missing person file and provides a call for service or case number to the caregiver.
- A registered caregiver calls the EmFinders Operations Center (EOC) to request device activation by providing a police call for service or case number.
- EmFinders:
- a. verifies caregiver identity,
- b. notifies the 911 Dispatch Center associated with the address of the missing person of the impending call (i.e., the center most likely to receive the 911 call) and
- c. remotely activates the device.
- NOTE: In order to manage battery-life, the device will check for an activation command on a forty minute cycle, so the average wait time is 20 minutes.
- Once activated, the device:
- a. reports its location to the nearest 911 Dispatch Center,
- b. transmits an audio message to the 911 operator explaining the nature of the emergency, and
- c. provides the phone number of the EOC.
- EmFinders analyzes the Cell ID associated with the 911 call from the device to confirm that the 911 Dispatch Center contacted by the device is the one that received advance notice. If not, EmFinders will initiate contact with the appropriate 911 Dispatch Center to ensure a two-way communication line is established with the EOC.
- 911 Dispatch Center dispatches a police officer (or other emergency responder) to the location reported by the device and if not already in contact with the EOC, may contact the EOC for additional information regarding the missing person. This information will include:
- a. the jurisdiction in which the missing person was reported (if different than that receiving the 911 call from the device),
- b. the identity and physical description of the missing person,
- c. known medical conditions, and
- d. caregiver contact information.
- 911 operators can rebid and provide an updated location to police as required.
- Police assist in reuniting the missing person with the caregiver (or, if necessary, securing emergency medical treatment).
- 911 Dispatch Center, police or caregiver instructs EmFinders Operations Center to cancel alert (deactivate device).
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